Experience
Positions
GOAT Group
Lead Content Writer
Feb. 2022 - July 2025
Remote
Designed and maintained customer-facing content systems supporting both users and internal teams. Led brand voice standardization efforts, partnered cross-functionally to ensure policy accuracy, and proactively improved documentation to reduce friction and support scalable operations.
Behold
Marketplace Coordinator
July 2021 - Nov 2021
Remote
Managed lifecycle email campaigns, partner communications, and website content to improve customer understanding and operational efficiency. Developed sustainability guidelines aligned with global standards and optimized site workflows to reduce daily customer service issues.
Education
B.A. in Creative Writing,
Minor in Sustainability
University of Denver
Denver, CO
2021
Dean’s List student with extensive experience in editorial leadership and campus journalism. Editor-in-Chief of the HerCampus chapter, writer for the university newspaper, and reporter for the School of Engineering, producing content across student life, culture, and academic topics.
Professional Skillset
UX Writing & Content Design
Information Architecture
SEO Optimization
AI Content Training & Conversational Design
Brand Voice & Tone Development
Instructional Design & Knowledge Systems